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Utility Billing Information

The City of Santa Monica bills for water, sewer, and refuse every two months. The due date for your bill is printed on the bill.

If you are unable to pay by the date noted on your bill and would like to make payment arrangements, please call (310) 458-8224, Monday through Thursday from 8:00 AM to 5:00 PM and on alternate Fridays from 8:30 AM to 4:30 PM.  Please click here for a calendar of this month's office hours.

 

To begin making utility payments online, please click the following link to Create an Online Payment Account.   

After enrolling, you can:

  • Pay your bill online
  • Access and print your current and past bills
  • View consumption rates
  • Set up recurring payments
  • Enter move-in/out and start/stop service information
  • Choose to receive paper bills or e-bills

Already enrolled?

Click on the link below to access the log-in screen.

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Additional Information 

How to Make a Utility Payment

Payments may be made either by mail, on-line, or by a touch-tone phone call to (310) 458-8999. The City also accepts payments in-person by cash, check or credit card (Visa, MasterCard, American Express, and Discover). Payment may also be deposited in the drop box in front of City Hall at 1685 Main Street or made at the Business & Revenue Operations Division, 1717 4th Street, Suite 150.

Payments by check may also be mailed to:

City of Santa Monica
P.O. Box 7125
Artesia, CA 90702-7125

Questions Regarding Utility Bills

Any questions relating to bills, including termination of service, final notices, and payments, should be directed to the following numbers: 

Water (310) 458-8224
Wastewater (310) 458-8533
Refuse (310) 458-2223 

 

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City of Santa Monica © 2014

City of Santa Monica Finance Department · 1717 4th St., Santa Monica, CA 90401 · (310) 458-8281