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 Parking Citation Overpayment Refund Program 

 

Frequently Asked Questions
 

  1. How do I find out if I am due a refund?

Letters will be mailed out during the month of October 2006.  If you do not receive a letter and believe you are due a refund, please call our processing center at 1-800-214-1526.

  1. What do I have to do to receive my refund?

When you receive your letter in the mail, please read it carefully, print your name, sign and return it as soon as possible.

  1.  I know there is an overpayment on a citation which was issued on my car, but I am not sure if I made both payments. Can I still get a refund?

Yes.  Refunds will be issued to the registered owner of the vehicle.

  1. I overpaid a citation but the car wasn’t registered in my name at the time. Can I still get a refund?

You must show proof both payments were made by you.  Please submit a copy of the front and back of the canceled check/money order, copy of credit card statement, or a copy of receipt for both payments.

  1. How long will it take to get my refund check?

Letters will be mailed out during the month of October 2006.  When you receive your letter in the mail, please read it carefully, print your name, sign and return it to our processing agency.  Once your letter is received, a check will be processed and mailed to you within 30 days.

  1. I lost my letter. Can I get a copy or how can I get my refund?

You can contact our processing agency at 1-800-214-1526 to have a duplicate letter mailed to you.

  1. When are letters going to be mailed?

Letters will be mailed out during the month of October 2006.

  1. Can a check be made payable to someone other than the name on the letter?

Checks will be made payable to the person who’s name is on the letter unless proof of payment is provided to show otherwise.  You must submit a copy of the front and back of the canceled check/money order, copy of credit card statement, or a copy of receipt showing both payments were made by you.

 

 

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This page was last modified on 06/18/2008

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