City of Santa Monica - Customer Services Directory

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470 - Assessor’s Office – General Information
472 - Birth & Death Certificates
474 - Cable TV – Service Problems
476 - Consumer Complaints
478 - County Office Locations
480 - Fair Housing Protection
482 - Identity Theft
484 - Liability Claims (Against the City)
486 - Marriage Licenses
488 - Passports
490 - Small Claims Court
492 - Tenants & Landlords – Rights & Obligations
494 - U.S. Post Office (Main)
496 - Woodlawn Cemetery – General Information

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Consumer & Miscellaneous Services/Information

492 - Tenants and Landlords: Rights and Obligations

State and local laws protect tenants against illegal lockouts, utility shut-offs and harassment. The City Attorney's Office handles complaints from Santa Monica tenants in these areas. If you have such a complaint, call the City Attorney's Office during at (310) 458-8336. Office hours are 7:30 a.m. to 5:30 p.m., Monday through Thursday and alternate Fridays from 8 a.m. to 5 p.m. After hours and on weekends, you may leave a message and your call will be returned on the next business day.

For other landlord-tenant issues, please call the Rent Control Office at (310) 458-8751 or visit our website at www.smgov.net/rentcontrol. You may leave a message after hours and on weekends and your call will be returned the next business day.